This beautiful phone was sticking out of some slippery and sticky mud, but it wasn't cracked so I dug it out and took it home. The sim card tray is missing and it had wet mud in it so I carefully cleaned it out and dried it for almost a week and it turns on and seems just fine! However, the phone has no information regarding how to return it to you, so if it is yours, a maxpro 12, 13, or ???, in a deep blue color, please contact me! Such a waste if you don't claim it!