Do you have background knowledge in SaaS/Software Implementation? Experience in client communication such as account management, consulting, technical support or sales? If so -- this may be the career opportunity you've been waiting for!
Our software company in beautiful Santa Barbara is immediately hiring for a customer facing software implementation specialist to guide and provide technical support to clients and customers throughout the software implementation process. The CSS is a specialized expert that acts as a key resource to design, setup, and configure the client’s system(s) to meet their unique business requirements.
With an emphasis on timely and on-budget go-lives, the right candidate will work with customers to ensure a smooth transition into utilizing our software.
ESSENTIAL JOB DUTIES:
- work with Project Mgr to successfully and smoothly on-board new customers onto our software platform
- maintain in-depth knowledge of our products/services
- guide technical support as-needed to customer
- successfully complete/beat implementation timeline
- background in software implementation
- Bachelor's in related field
- experience in client communication/account management
- excellent analytical and intuitive skills
Our client is hiring for this excellent career opportunity as soon as possible. Please apply with resume to be considered ASAP!
Principals only. Recruiters, please don't contact this job poster.
do NOT contact us with unsolicited services or offers