New in box. Never opened. Bought 2 of these and only ended up installing 1. We now use a hitch carrier because we are often carrying 4 bikes. The one we did use was perfect for a road bike. Never an issue. Locks to rack. "Claw" then clamps on bike frame and locks as well.
• Features rack-level, dial-activated clamp, push button-clamp release and sleek, sculpted wheel tray
• Easy loading; sculpted wheel tray and support arm clamp work together and help keep bike in position when securing your bike to the carrier
• Simple-to-use rack-level adjustment dial closes clamp around bike tube for ultimate transport stability
• Unloading the bike is a breeze with fast, push-button clamp release
• Low-profile wheel tray and dual-action wheel strap fits all tire sizes without the need for a wheel adaptor
• Accommodates bike frames up to 3-3/8'' diameter
• Fits square and round load bars, sold separately
• Made from durable anodized aluminum, steel and rubber
• Please note: this bike carrier requires the use of Xadapter XADAPT8 when used on Aeroblade & Rapid Aero Bars, sold separately