favorite this post Telephone Transfer Agent/Debt Collection (Santa Barbara) hide this posting unhide

Milpas St at Mason St

(google map)

compensation: $14/hr
employment type: part-time

Established collection agency offering entry level opportunity to highly motivated agents with excellent telephone and computer skills processing collection calls in fast paced call center.

Key Responsibilities:
• Communicate with consumers verbally regarding outstanding debts
• Manage sensitive information while maintaining confidentiality
• Negotiate and maintain payment arrangements
• Maintain complete and accurate records
• Ensure strict adherence to all federal and state laws
• Consistently meet established daily, weekly and monthly goals

• Excellent customer service and telephone skills
• Strong oral communication skills
• Ability to convey a sense of urgency while displaying compassion and empathy
• Ability to work quickly and efficiently while maintaining accuracy
• Ability to remain calm and composed in a fast paced environment
• Intermediate to advanced computer skills (Word, Excel, Outlook, Internet)
• At least 1 year of call center experience or collections experience preferred
• Bilingual preferred

Work Schedule:
Monday-Friday 9AM-2PM

Please submit resume.
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 6742306818


best of [?]