UC EDUCATION ABROAD PROGRAM (UCEAP)
University of California, Santa Barbara
UCEAP provides international education opportunities in over 40 countries to more than 5,000 UC students outbound and 1,500 Reciprocal (inbound) exchange students each year. Provides advising and administrative support in operational aspects of the work performed by the Reciprocity staff. Communicates on a daily basis with UC Study Center staff and partner university liaisons abroad, students and campus colleagues in a broad range of UC offices. Communication with students takes place remotely (online and by phone) rather than in person. Supports the student's program from pre-application through return to the home university. Provides backup support for staff as requested. Completes administrative tasks for the unit, and attends team meetings and other office-wide meetings. Works cooperatively with other team members and UCEAP units as necessary; understands and applies broad administrative rules, policies, and precedents; consults with senior level staff and receives direction for more complex assignments, projects, tasks and policy interpretations. Provides consistent application of UC policy in all aspects of unit work.
Reqs: AA degree and minimum two years of previous office/clerical experience, or equivalent combination of education, training and experience. Previous customer service experience. Proficiency in MS Office, including Excel. Ability to independently perform detailed and accurate clerical work while meeting critical deadlines. Excellent attention to detail with strong organizational and problem solving skills. Ability to prioritize and adjust to varying workloads, manage a variety of tasks, and meet various deadlines with changing priorities, interruptions, and conflicting deadlines. Excellent oral and written communication skills. Skill in independently researching questions and analyzing information, situations, policies and procedures to define problems, formulate conclusions and recommend solutions. Flexible and able to work both independently and cooperatively in a team environment.
Notes: Fingerprint background check required.
The University of California is an Equal Opportunity/Affirmative Action Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
For primary consideration apply by 12/18/18, thereafter open until filled.
Apply online at https://jobs.ucsb.edu
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